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Gartner positioned SER as a “Visionary”

New Gartner Magic Quadrant for Content Services Platforms

(10.10.2017 - Berlin / Bonn) The SER Group is now a “Visionary” according to Gartner’s 2017 Magic Quadrant for Content Services Platforms* (CSP). As Europe’s largest vendor for enterprise content management** and a global leader, the SER Group has a strong vision, advanced software solutions and a rock-solid, unified technological platform on which all content services have uniform metadata management. The SER Group sees its positioning as a Visionary in the Magic Quadrant for CSP, previously titled by Gartner as the Magic Quadrant for Enterprise Content Management, as a considerable improvement.

A Visionary in Content Services Platforms

SER’s Doxis4 Content Service Bus (CSB) meets Gartner’s requirements for a state-of-the-art content services platform for use cases in the areas of personal and team productivity, records management and compliance, content-centric business applications and more. Market developments show that enterprise content management, collaboration and enterprise file sync and share are converging due to customer demands for solutions that cover all areas of content services. Compared to the split ECM and EFSS platforms prevalent in the market, this kind of unified platform approach is a key differentiator for the SER Group. “We believe that Gartner’s definition of content services platforms aligns closely with our vision and mission,” says Gregor Joeris, CTO of the SER Group.

The Gartner report points out that the “SER Group's unified CSP platform is built as an integrated, cross-functional Content Service Bus that can federate content sources, deployment models and processes.” SER CTO Gregor Joeris concurs, “We see that our flexible approach allows customers to start small but scale quickly by building further applications on the same platform. Doxis4 is horizontally and vertically scalable. What’s more, it’s modular, multitenant-capable and multilingual.”

SER’s mission is to connect people, products and processes with information. It strives to transform companies into business ecosystems which facilitate information sharing with customers and business partners alike, improving their collaborative processes in a user-friendly, secure and compliant way. The Doxis4 iRoom, for example, combines content management, collaboration and file sharing with the native ECM and BPM functions of the Doxis4 iECM suite.

Why SER and Doxis4 stand out

From the perspective of the SER Group, the ability to develop innovative, future-driven and advanced technology has always been an ambitious goal and its great strength. From Gartner’s view, SER has “a strong track record in developing advanced technologies and simplified user interfaces for its CSP platform.” SER’s reference customers recognize the usability and, as Gartner reports, “the ease and speed of piloting and deploying the SER platform when using its native capabilities and services.”

SER has a wide range of vertical and horizontal solution templates ready for use. All of them, e.g. for accounts payable, banking, manufacturing, insurance and more, are based on Doxis4’s Content Service Bus and provide customers even more convenient access to content and process services.

The integrated, cross-functional approach to enterprise content management, business process management and collaboration is based on uniform metadata management on one unified technological platform. “We are convinced that our holistic digitalization approach fulfills today’s requirements and forms the backbone of our success,” says Morad Rhlid, Managing Director of SER Solutions International.

*The Gartner Magic Quadrant for Content Services Platforms 2017: Karen A. Hobert, Michael Woodbridge, Joe Mariano, Gavin Tay, 5 October 2017

Gartner’s MQ for content Services Platforms
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SERgroup Holding International GmbH
Kurfürstendamm 21
D-10719 Berlin


女士 Alexandra Lilienthal
电子邮件: alexandra.lilienthal@ser.de
电话: +49 30 498582-214

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关于 SER 集团

SER 是欧洲最大的提供关于信息物流的企业内容管理完整解决方案的软件制造商*。拥有超过550的员工,在15公司,在22其遍布世界各地的驻地,SER 在当地为客户提供个人咨询、照管以及实施和维护。另外,SER 拥有一个经验丰富的合作伙伴网络。全球共有超过2.000推荐企业 — 其中 DAX 30 指数企业的一半 — 以及超过一百万用户是 SER 的客户。

多35年以来,SER 为各行各业的企业开发“德国制造”的软件。完全以服务为导向的 Doxis4 iECM-Suite 是一座技术的里程碑,为每种企业内容管理方案提供灵活的可能性。提供的解决方案包括电子存档和文档管理、电子档案和工作流程、自动到达邮件处理和电子邮件存档。

* SER 作为欧洲最大的 ECM 开发商 (根据销售额、毛收入、业务成果和员工总数——按照相应的被发布的资产负债表)