Gartner technology analysis of Content Services Platforms (CSP)
(27.11.2017 - Berlin) The SER Group's Doxis4 scores well in all use cases of Gartner's Critical Capabilities for Content Services Platforms and is highly suitable for large content ecosystems and diverse application scenarios. The Doxis4 iECM suite and its intelligent services received particularly high scores in the categories Classification/Categorization and Document Capture/Ingestion.
On November 13, 2017, the internationally renowned analysts Gartner published the Critical Capabilities report, a supplement to the Magic Quadrant for CSP. Of the 21 globally leading systems tested in the report, SER took third place with Doxis4. This ranking places SER and its technology not only ahead of all other European vendors, but also a level above the other "Visionaries" and even ahead of two of the three "Leaders" of the Magic Quadrant for CSP.
Qualified to meet special needs
With 3.66 points out of 5 for Critical Capabilities, SER is significantly above Gartner's benchmark 3.0 score that means an offering is "good and will meet requirements". Indeed, as the report reveals, SER's product suite has additional functionalities that go beyond basic requirements; it is well-suited to organizations with cutting-edge needs. Gartner also analyzes the suitability of a software for various use cases. With Doxis4, SER performs above-average in all use cases and is one of the few that is able to cover every scenario at a high level. "If you are looking for a content services platform that has actually earned the name 'platform", then you've come to the right place," says Dr. Gregor Joeris, CTO of the SER Group. Doxis4 received particularly good marks in the use cases "Records Management and Compliance" and "Personal and Team Productivity".
"This very positive evaluation of Doxis4 – particularly when you compare it to the results for big industry players – demonstrates that, technologically speaking, we are on equal footing with the international companies," comments Dr. Gregor Joeris. "This encourages us to maintain our strong commitment to further developing our products. We are motivated to move forward with the integration of AI technologies into our content services," he adds.
A "Visionary" in Gartner's MQ for CSP 2017
In the newly formed Magic Quadrant for Content Services Platforms 2017 that was released in October, Gartner placed the SER Group among the "Visionaries". This new Magic Quadrant for CSP joins together the previously separate MQs for ECM and EFSS (enterprise file sync and share). As companion research to the MQ, Gartner publishes the Critical Capabilities for Content Services Platforms. In contrast to the MQ, which focuses primarily on a vendor's ability to execute and completeness of vision, the Critical Capabilities takes a closer look at the technological attributes of vendor offerings. Gartner analyzes 19 vendors from the MQ with a total of 21 offerings.
„Critical Capabilities für Content Services Platforms“: Michael Woodbridge, Karen A. Hobert, Gavin Tay, 13 November 2017 (Login or payment required)
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关于 SER 集团
SER 是欧洲最大的提供关于信息物流的企业内容管理完整解决方案的软件制造商*。拥有超过550的员工，在15公司，在22其遍布世界各地的驻地，SER 在当地为客户提供个人咨询、照管以及实施和维护。另外，SER 拥有一个经验丰富的合作伙伴网络。全球共有超过2.000推荐企业 — 其中 DAX 30 指数企业的一半 — 以及超过一百万用户是 SER 的客户。
多30年以来，SER 为各行各业的企业开发“德国制造”的软件。完全以服务为导向的 Doxis4 iECM-Suite 是一座技术的里程碑，为每种企业内容管理方案提供灵活的可能性。提供的解决方案包括电子存档和文档管理、电子档案和工作流程、自动到达邮件处理和电子邮件存档。
* SER 作为欧洲最大的 ECM 开发商 （根据销售额、毛收入、业务成果和员工总数——按照相应的被发布的资产负债表）