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Ready for the EU General Data Protection Regulation

Doxis4 safeLock protects sensitive information in an audit-proof way and ensures traceable deletion

(13.03.2017 - Berlin) Since the EU General Data Protection Regulation (EU GDPR) was adopted in April 2016, member states have been preparing for the new data protection laws. In February 2017, for example, the German cabinet decided to adapt its laws to the new regulation. The intent of the EU GDPR is to strengthen data protection for individuals within the EU. In cases of non-compliance, penalties of up to several million euros are possible. SER already has a solution: Doxis4 safeLock.

The EU regulation targets companies that gather, process, store and analyze personal data. According to the new regulation, these companies must be able to identify, release and, if requested, delete data at any given time. The right to erasure (formerly known as "the right to be forgotten") is also new: Customers, employees and partners can now not only access their data, but also demand that it be deleted. After the grace period ends in May 2018, companies that do not comply with the regulations may be subjected to financial penalties of up to 4 percent of their worldwide revenue and up to 20 million euros.

The right to erasure vs. audit security

Certain personal documents must be stored in an audit-proof way and protected from deletion and manipulation (according to legal retention periods). This stands in contrast to the individual right to erasure. With Doxis4 components for deletion and storage management, companies can fulfill both requirements. Doxis4 safeLock enables firms to delete audit-proof archived information while also guaranteeing traceability and compliance with EU GDPR.

Security — even if the retention period is unknown

The SER solution gives companies a way to automatically manage retention rules and deletion deadlines, for example, for contracts. Furthermore, it is also possible to set up deletion locks for an unlimited period of time for a document. If the retention period of personal information is unknown, Doxis4 safeLock protects the sensitive documents from modifications, even if they have no retention deadline. The deletion lock can be removed if, for example, a customer or employee demands deletion according to EU GDPR. Document deletion can be automated, complete and physically traceable. Deletion only takes place if the document does not have to be stored to fulfill further legal obligations (e.g. retention periods; see article 17, paragraph 3 of EU GDPR).

Quickly provide customers information

In just one click, Doxis4 can also provide customers, employees, and partners their sensitive personal data and documents in a structured and machine-readable form. Companies are therefore always able to give information while also generating important proof of who accessed and modified which documents and when.



SERgroup Holding International GmbH
Kurfürstendamm 21
D-10719 Berlin


女士 Alexandra Lilienthal
电子邮件: alexandra.lilienthal@ser.de
电话: +49 30 498582-214

关于 SER 集团

SER 是欧洲最大的提供关于信息物流的企业内容管理完整解决方案的软件制造商*。拥有超过550的员工,在15公司,在22其遍布世界各地的驻地,SER 在当地为客户提供个人咨询、照管以及实施和维护。另外,SER 拥有一个经验丰富的合作伙伴网络。全球共有超过2.000推荐企业 — 其中 DAX 30 指数企业的一半 — 以及超过一百万用户是 SER 的客户。

多35年以来,SER 为各行各业的企业开发“德国制造”的软件。完全以服务为导向的 Doxis4 iECM-Suite 是一座技术的里程碑,为每种企业内容管理方案提供灵活的可能性。提供的解决方案包括电子存档和文档管理、电子档案和工作流程、自动到达邮件处理和电子邮件存档。

* SER 作为欧洲最大的 ECM 开发商 (根据销售额、毛收入、业务成果和员工总数——按照相应的被发布的资产负债表)