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3 out of 4 companies are not ready for the EU GDPR

Market research ECM Insights 2017

(02.02.2018 - Berlin) 3 out of 4 large companies do not feel prepared for the EU GDPR. This is one of the results of a survey conducted by the SER Group for the ECM Insights market research series. What's alarming here is that over 45 percent have yet to develop a plan to fulfill the new requirements.

Time is running out: The EU General Data Protection Regulation (EU GDPR) goes into effect on May 25, 2018. If companies are unable to meet the new requirements, it will come at the cost of up to 20 million euros or 4 percent of a company's total revenue (whichever is higher). In light of these high financial penalties, it is surprising that 75 percent of the surveyed corporations from German-speaking countries are still unprepared for the EU GDPR. Furthermore, 45 percent do not know how to meet requirements such as the right to erasure, which stipulates that personal data must be completely deleted on request.

The problem: dispersed information

It's easy to see where the problem lies: The IT landscapes of many companies are full of information silos that are decentrally located. Personal information is often stored across various outdated archives and other legacy systems, in file systems or even in email mailboxes. According to 77 percent of the 1,826 responding CIOs, process managers and IT managers, this causes several problems. One is that it exacerbates access to information, which makes it even harder to meet the EU GDPR. "Many companies must first answer a crucial question: Do they even know where personal data is stored? If you can't answer this question, you can't take measures to fulfill the regulatory requirements of the EU GDPR," emphasizes Manfred Zerwas, Managing Partner of the SER Group.

EU GDPR compliance with Doxis4

For companies like these, the solution is to bring together dispersed data and documents and make them accessible in one centralized ECM system. With such a system, companies will be able to find, transmit and completely and traceably delete personal data at any time. "Every company can fulfill the new data protection requirements with the right tools. A certified ECM system such as Doxis4 is a solid basis for complying with the EU GDPR," comments Manfred Zerwas.

ECM Insights 2017 about the EU GDPR



SERgroup Holding International GmbH
Kurfürstendamm 21
D-10719 Berlin


女士 Alexandra Lilienthal
电子邮件: alexandra.lilienthal@ser.de
电话: +49 30 498582-214

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关于 SER 集团

SER 是欧洲最大的提供关于信息物流的企业内容管理完整解决方案的软件制造商*。拥有超过550的员工,在15公司,在22其遍布世界各地的驻地,SER 在当地为客户提供个人咨询、照管以及实施和维护。另外,SER 拥有一个经验丰富的合作伙伴网络。全球共有超过2.000推荐企业 — 其中 DAX 30 指数企业的一半 — 以及超过一百万用户是 SER 的客户。

多30年以来,SER 为各行各业的企业开发“德国制造”的软件。完全以服务为导向的 Doxis4 iECM-Suite 是一座技术的里程碑,为每种企业内容管理方案提供灵活的可能性。提供的解决方案包括电子存档和文档管理、电子档案和工作流程、自动到达邮件处理和电子邮件存档。

* SER 作为欧洲最大的 ECM 开发商 (根据销售额、毛收入、业务成果和员工总数——按照相应的被发布的资产负债表)